Our mission is to provide dog and cat owners
with responsible and thoughtful care for their pets.
Why us?
Here are a few reasons why you should entrust your pet to us:
10 years of experience
Golden Pets, previously known under the brand name Pet Sitter Krakow, has been operating continuously since 2013. In our daily work we draw on many years of experience in caring for companion animals, especially dogs and cats.
Individual approach
We do our best to ensure that the time spent with our sitter is pleasant and comfortable for your four-legged friend. We are aware of the fact that pets have different needs, which is why we take an individual approach to each of them.
Selected and trained caregivers
Each of our caregivers undergoes a recruitment and training process to prepare them for their work with animals and during their work they can receive expert support from behaviourists, trainers and veterinarians. Our carers work under contract and have public liability insurance. Thanks to this, you can entrust us not only with your pet, but also with the keys to your home without worry.
Detailed accounts of the care
Communication is very important to us. We ensure that it is carried out to the highest standards. Our caregivers send detailed reports of each care session, in which you will find a description of the activities carried out, information on the well-being of the animal, photos and maps of the walks.
Customer testimonials
Numerous satisfied customers confirm that our carers are worth trusting.
Check out what our customers are saying
How do we work?
Choosing a sitter
Based on the information you provide, we select the carer who will best care for your pet, taking into account its breed, age, temperament and individual needs.
Each of our carers is trained by a behaviourist and can be consulted at any time during their care. Golden Pets’ sitters learn the basics of dog and cat communication, can identify key needs of pets and know the rules of safety.
Initial visit – meet and greet with a sitter
Spotkanie z opiekunem to znakomita okazja, żeby się nawzajem poznać. Zwierzak, który ma taką okazję szybciej odnajdzie się w nowej sytuacji.
Meeting a carer is a great opportunity to get to know each other. A pet that has such an opportunity will find it quicker to get to know the new situation. A pet that has such an opportunity will find its way more quickly into a new situation. The appointment is usually made at your home or at the home of the carer with whom the pet is to live while you are away. You are welcome to book an introductory meeting with a carer who will look after your pet – especially if you are using our services for the first time.
The care
A sitter will look after your pet according to your instructions, doing their best to make them feel as good as it did when you were there. We also take care of your well-being. We are in constant contact, sending you daily messages with information on the progress of the care, photos, maps of the walks and videos.
Knowing that your friend is well, you can peacefully enjoy your holiday or take care of your business.
Homecoming
Home, sweet home, especially when you have your pet back by your side. We, too, are glad to see a happy pet back in the care of their parent.
During and after care, we share our observations about the animal and listen to your suggestions. This is all so that you will remember our next meeting even better.
How to order our services?
In a few simple steps you can book a service through our online store goldenpets.pl
Do you have additional questions?
Please contact us:
e-mail: info@goldenpets.pl
phone: + 48 12 333 60 70
The Customer Service Office is open Monday to Friday from 10 am to 6 pm.
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